Our company is Intact because we use Sage Intacct!
Updated December 30, 2020

Our company is Intact because we use Sage Intacct!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

We are utilizing Sage Intacct to reduce the man hours and key entry errors in our job cost and accounts payable systems. Paper copies are being replaced by digital images that are easily preserved for audits and invoicing.


  • Sage Intacct reduces the time/man hours it takes to process our credit card statements
  • Intacct saves on data entry errors with direct import of digital data from our bank and card management institutions
  • The realization of recovered time is a great asset to this company


  • Bank rec has been an issue but this has been addressed and the solution is being implemented
  • Cost reduction is always a top priority, so anything that could reduce the monthly cost burden would be great
  • Sage Intacct has returned functional work time by at least 4 days a month to the CFO, resulting in significant ROI and increased productivity in business operations.
  • The CFO and HR Director are recovering about 7 days a month to work on the business model and move the company forward. Prior to Intacct, these positions spent too much time keying data into the old software system and the business progress was put on the back burner.
It is elegant and easy to navigate.
So far it has been excellent.
The automation will improve transparency, productivity and accuracy. The ability to import data directly from the source is a tactical solution that our company really needed. We were hand keying data which resulted in key entry errors. This has a trickle down effect as the data is used for invoicing, and accounts payable. Coding disparity is another issue that is completely eliminated by this product.
We are not a global company however we are multi-entity and are looking at how Intacct can make a positive impact for our company.
We have a team working on the configuration. Our company is very complex with offices in various states.

Do you think Sage Intacct delivers good value for the price?


Are you happy with Sage Intacct's feature set?


Did Sage Intacct live up to sales and marketing promises?


Did implementation of Sage Intacct go as expected?


Would you buy Sage Intacct again?


We have not used Intacct in the past.
The ability to import files/data directly from financial institutions is a huge time saver as well as a way to eliminate hand keying errors.

Sage Intacct Feature Ratings

Accounts payable
Accounts receivable
Cash management
Bank reconciliation
Expense management
Time tracking
Not Rated
Multi-division support
Intercompany Accounting
Journals and Reconciliations
Configurable Accounting
Standardized Processes
Reimbursement management
Not Rated
Not Rated
Standard reports
Custom reports
API for custom integration
Role-based user permissions
Single sign-on capability

Hi-Tech Usage

We have not experienced any growth due to using Sage Intacct. We have increased the efficiency of our admin staff creating an opportunity for them to spend some time working on ways to move the Company forward.
Dashboards are great to get a daily look at the company's financial status.
So far we are pleased with the system.

COVID-19 Updates & Changes

The system is easy to use and easy to implement
We have not had to transition to WFH. It is business as usual here.

Using Sage Intacct

Evaluating Sage Intacct and Competitors

Yes - Mas 90
  • Price
  • Product Usability
Price. We are using Intacct to replace a front office person so the cost had to be similar.
Would not make any changes.

Sage Intacct Training

No, we needed some training to get things working properly.

Configuring Sage Intacct

The config capability is good. We were able to get most of our systems to work withing the program.
Take time to think about what your needs are!
No - the product does not support adding custom code

Sage Intacct Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
When we were beginning the implementation phase.

Using Sage Intacct

Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Reporting
  • Integration with other systems


  • Hayden Clelland | TrustRadius Reviewer
    Appreciate this amazing feedback. We'd love to hear from you to learn more about your story in an interview, and to invite you to our customer community. Please email me at hayden.clelland@sage.com and reference this review if that is something that interests you!

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