Sage is Meh at best.
March 26, 2023

Sage is Meh at best.

Catherine Villarreal | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Sage Intacct

Many of the features we were sold with Sage Intacct do not work as promised. The bank feeds don't auto load, the locations don't operate as we were told so our core Chart of Accounts was very difficult to make work and their suggestions for tracking restricted assets don't work. Reports are extremely difficult to customize. Account "groupings" make it too easy to leave data out of financial reports.
  • Online access.
  • Bank feeds.
  • Support - doesn't actually resolve anything beyond simple issues.
  • We are looking for new software.
None of the automations work for us.
We had to hire outside experts and are still struggling to get it correct.

Do you think Sage Intacct delivers good value for the price?

No

Are you happy with Sage Intacct's feature set?

No

Did Sage Intacct live up to sales and marketing promises?

No

Did implementation of Sage Intacct go as expected?

No

Would you buy Sage Intacct again?

No

Sage is good for basic accounting. Its departments and locations give a lot of flexibility.

Sage Intacct Feature Ratings

Accounts payable
4
Accounts receivable
4
Cash management
5
Bank reconciliation
1
Expense management
5
Time tracking
9
Fixed asset management
8
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
Not Rated
Global Financial Support
Not Rated
Intercompany Accounting
Not Rated
Journals and Reconciliations
8
Enterprise Accounting
Not Rated
Configurable Accounting
5
Centralized Rules Framework
Not Rated
Standardized Processes
6
Dashboards
4
Standard reports
5
Custom reports
4
Role-based user permissions
8
Single sign-on capability
8