Salesforce CMS - A go to for streamlining your business!
June 08, 2021

Salesforce CMS - A go to for streamlining your business!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Salesforce CMS

We use Salesforce CMS to create and update digital content for internal or external publication. It is a technology platform that allows us to create, edit, produce, and organize digital content our company uses it in the marketing department. It addresses the company's need to create fast content and a platform that is flexible.
  • Powerful CMS platform
  • It can add/remove features to suit your needs
  • It is accessible round-the-clock from anywhere worldwide
  • The lengthy learning curve of the platform
  • Configuration & setup is time-consuming and complex
  • Cluttered interface makes navigation and simple tasks unnecessarily complex
  • Pricing
  • Account control
  • Increased efficiency
  • Easy accessibility
Even just a single administrator can be enough to address the needs of the end users with Salesforce CMS. It provides extensive support for customer service and marketing processes. Salesforce CMS creates highly personalized customer journeys across all communication channels and provide smooth and aligned business processes within our company.

Do you think Salesforce CMS delivers good value for the price?

Not sure

Are you happy with Salesforce CMS's feature set?

Yes

Did Salesforce CMS live up to sales and marketing promises?

Yes

Did implementation of Salesforce CMS go as expected?

Yes

Would you buy Salesforce CMS again?

Yes

Salesforce CMS is well suited for companies that have online remote teams that needs to effectively manage relationships with their customers. It is great for a company that wants to manage its sales. Salesforce CMS is less appropriate for individual or small businesses that have less than 100 staff.

Salesforce CMS Feature Ratings

WYSIWYG editor
6
Code quality / cleanliness
7
Admin section
7
Page templates
8
Library of website themes
7
Mobile optimization / responsive design
6
Publishing workflow
8
Form generator
8
Content taxonomy
7
SEO support
8
Bulk management
8
Availability / breadth of extensions
7
Community / comment management
7
API
8
Internationalization / multi-language
8
Role-based user permissions
8