Item: Salesforce Commerce Cloud
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Salesforce Commerce Cloud is used by our sales department to manage our products, pricing, promotions, and content. We are able to have full order management within one platform. We can fully personalize and have a complete perspective on our pricing, orders, customers, and products. It makes it easier to execute our ideas using Salesforce Commerce Cloud.

Pros and Cons

Supportive community.
Continuous innovation.
Faster time-to-value.

It is hard to figure out how to fully adopt the software and use all the features it encompasses.

Return on Investment

We have been able to positively build a user-experience personalized to suit the needs of our ideal clients.
We have gained in-depth insight into the behavior of our consumers.

Alternatives Considered

I have not used anything similar to Salesforce Commerce Cloud before.

Other Software Used

Marketo, Hootsuite

Likelihood to Recommend

Salesforce Commerce Cloud is good for pretty much all organizations seeking to have a robust platform to manage the full life cycle of their customers and have the ability to efficiently report on their functions to continuously optimize processes.

Salesforce Commerce Cloud: Reliable E-Commerce Solution

Overall Satisfaction with Salesforce Commerce Cloud