Can't function w/o Salesloft.
June 18, 2023

Can't function w/o Salesloft.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Analytics and Reporting
  • Cadence and Automation
  • Conversations
  • Dialer and Messenger
  • Sales Email

Overall Satisfaction with Salesloft

To help organize and prioritize outbound processes for BDR/SDR. Helps ensure we don't let prospects fall away or get lost in the shuffle. Extremely helpful to quality control messaging and outreach process across a large team of BDRs. Also useful when contacts/accounts change hands to produce some level of continuity from rep to rep in the sales process.

Pros

  • Cadence organization.
  • Note-taking and task follow-up.
  • Reporting (optimal call time, pipeline/ contact adds, email/cadence success rates).

Cons

  • Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org).
  • Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically).
  • A manager-specific view/home screen would be nice but not essential.
  • The biz dev team would not function nearly as well as it does without Salesloft -- invaluable.
  • Insight into optimal call times has been extremely valuable.
  • Clarity on # of contacts added to cadence on a daily/weekly basis has greatly improved success and coaching.
We've had 1:1 support with a dedicated rep for the last year, and it's been wonderful to tackle some more complex situations and set up some more advanced automation. Some things have remained unsolved, unfortunately. Mostly nice-to-haves -- but it would be... nice to have.

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

Yes

Did implementation of Salesloft go as expected?

I wasn't involved with the implementation phase

Would you buy Salesloft again?

Yes

Salesloft is an extremely powerful tool for outbound/cold outreach. When it comes to core functionality: cadence (aka sequence) building and tracking, the process of running cadences, setting tasks/reminders, note-taking, SFDC integration, and reporting -- Salesloft is top of its game. The more "in the weeds" you get with the platform, the more you'll discover some advanced and extremely useful toolsets/features. In this, there are things like automated reporting or manager-specific views that I wish Salesloft had (or maybe they do have, but I am unaware/ we are not set up for these features). Overall an impressive and invaluable tool in your sales tech stack.

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