Don't use Salesmate unless you want to reduce and automate your workload
September 29, 2023

Don't use Salesmate unless you want to reduce and automate your workload

Labanya Roy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Salesmate

1. Ease of use
2. Customizable Sales progress tracking dashboards
3. Intelligent email campaign tracking mechanism
4. Makes my campaigns GDPR compliant specially in Europe
5. Almost zero Downtime
6. Prompt Customer care response for solutions
  • Intelligent email campaign tracking mechanism - Gives us proper status of open, read , link clicked status etc, which helps us to retarget our prospect
  • Customizable Sales progress tracking dashboards - Dashboards automatically fetches data from available data and we can also allow people to clone and edit it, which for my team is very useful.
  • Almost zero Downtime - in last 2 years, it never happened that salesmate server was down.
  • skype call log integration would be awesome in the future.
  • Zoominfo integration in the future would be awesome.
  • other language than English support can be useful too
  • At the end of every year, we can analyze our sales data to check which are the best-performing customer domains to target.
  • salesmate email campaign feature gave us huge ROI because of its tracking and retargeting feature
  • salesmate calling feature is also the best because of its strong connectivity
Automation
Light weight
zero downtime
intelligent campaign tracking mechanisms

Do you think Salesmate delivers good value for the price?

Yes

Are you happy with Salesmate's feature set?

Yes

Did Salesmate live up to sales and marketing promises?

Yes

Did implementation of Salesmate go as expected?

Yes

Would you buy Salesmate again?

Yes

Things that makes Salesmate my favorite CRM - Ease of use
Customizable Sales progress tracking dashboards
Intelligent email campaign tracking mechanism
Makes my campaigns GDPR comliant in Europe
Almost zero Downtime
prompt and excellent response from team always
Best for -
Complete Sales and marketing management
Sales process automation
Email campaign automation
Reliable end to end CRM functionalities

Salesmate Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
10
Lead management
10
Email marketing
10
Task management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
9
Role-based user permissions
10
Single sign-on capability
10
Marketing automation
7
Mobile access
8