Can consider as global standard tool

Use Concur Expense for employee reimbursement for several countries currently. Expense is also used to process invoice in Japan, and Travel is used for entity in US. the easy UI helps to get employee easy to process expenses but our business process makes more complicated to request claim. I highly recommend to review business process when implementing Concur than tweaking system to current business processes. Corporate Credit card is also linked and interfaced to link to employee expense. simple step to send for approval. I also used Concur in former company and it getting a defact standard for expense. so even for new joiners, it's easy to get to used to use the tool. less work for helpdesk to support

SAP ECC currently, and trying to move to S/4HANA by 2027. But we have intermediate system to interface Concur and SAP currently. want to accomplish seamless integration when replacing ECC to HANA

Claim expense by smartphone current company does not have feature to link expense with transportation IC card nor other parking card (this is maybe Japanese practice but if we have contract with parking company, we can use the company's card to pay for tool and can automatically linked up with Concur). it was easier when it was introduced (for may former company) reducing administrative work.

simply less stress to claim expense reducing errors (but still employee make mistaken, but we have a department to check it before final approval)