Travel and Expense
June 04, 2023

Travel and Expense

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Travel

Overall Satisfaction with SAP Concur

We use it for booking flights, hotels and posting travel expenses.
  • flight booking and quotation
  • approval workflow
  • accommodation booking and quotation
  • expense entry
  • many errors in posting expenses and very difficult to use
  • workflow also has errors
  • we need to act manually for corrections
  • ROI
  • time saved
  • transparency

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

Yes

Would you buy SAP Concur again?

Yes

many errors in posting expenses and very difficult to useworkflow also has errors we need to act manually for corrections. I understand that the expense reading part is very good. One opportunity is related to the difference between the IOF and the dollar in Brazil, on my last international trip the total difference was more than 10% less than the reimbursement and this generates rework.

SAP Concur Feature Ratings

Employee Expense Reporting
8
Customizable Approval Policies
8
Payment Status Tracking
8
Payment Audit Trail
8
Advanced OCR
9