Item: SAP Concur
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

An easy way to capture travel expenses on the move, without the need to keep copies of Receipts and capture at a later date. Ensuring that I can submit my expenses quickly which in turn results in getting expense payments returned quickly. I like the ability to upload and scan receipt contents.

Pros and Cons

Capture Receipts
Read receipt contents
Easy to use

Choosing local currency based on location
Geo location services
Remember and capture most regular fields used.

Return on Investment

Time saving
Accuracy of expense capture
Ease of expense monitoring

Alternatives Considered

I feel that SAP Concur is a marketing leader in the expense management space, I find it very easy to use and don't feel daunted about keeping up with expense tracking. The automation powers are in advance of previous manual expense process followed in the past. So I greatly enjoy using Concur over anything I have used before.

Concur Travel and Expense Integration

SAP Concur sits as an independent solution outside of our Core ERP, as I am not in finance or accounting, I am not entirely sure of the back end integration between SAP Concur and our finance systems or ERP platform. So it is probably best if I assume it is stand alone.

Concur Travel and Expense Innovation

Well obviously the automation capabilities make this a very easy product/ solution to use, so I think that it makes it a solution that helps your organisation to grow as it reduces manual effort for the employee as well as the accounts payable department who tend to be overwhelmed with expense claims process.

Concur Travel and Expense Customer Experience

The user experience is very easy to use and a pleasure to interact with on a daily basis. The easy manner in which you can scan receipts on your mobile phone camera, means that you do not need to capture expenses on a laptop which lends it itself to ease of use and a great user experience.

Key Insights

Do you think SAP Concur delivers good value for the price?

Yes

Are you happy with SAP Concur's feature set?

Yes

Did SAP Concur live up to sales and marketing promises?

Yes

Did implementation of SAP Concur go as expected?

I wasn't involved with the implementation phase

Would you buy SAP Concur again?

Yes

Other Software Used

Bullhorn for Salesforce, Salesforce Desk, Excel-DB

Likelihood to Recommend

I travel internationally so being able to capture my travel receipts while on the road is a really useful and beneficial feature. I also do not need to keep a record of the receipts stuffed in my wallet, I can capture the expense and then throw them away without worrying about not recovering my expenses. One area of improvement is recognising the Supplier if not very clear on the receipt.

Concur - Great solution for expense management

Software Version

Modules Used

Overall Satisfaction with SAP Concur