Crystal Reports Review
February 23, 2016

Crystal Reports Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with SAP Crystal Reports

SAP Crystal Reports shows database information in a much simpler and easier to understand format than just looking at standard reports or the data sheets. We are able to customize with SQL queries to generate the data we need for reports for presentations. It works great with several of our data sources and is not constrained with just one database setting or format.
  • Works with many database formats
  • Great web intergation
  • Good support for 3rd party features
  • More support and training online
  • Make setup faster and easier to do
  • Forumlas made easier
It works well and it is very expansive in the database options for data sources.

SAP Crystal Feature Ratings

Pixel Perfect reports
7
Customizable dashboards
8
Report Formatting Templates
7
Drill-down analysis
7
Formatting capabilities
7
Integration with R or other statistical packages
8
Report sharing and collaboration
7
Publish to Web
7
Publish to PDF
8
Report Versioning
7
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
7
Location Analytics / Geographic Visualization
7
Predictive Analytics
8
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
8
Responsive Design for Web Access
7
Mobile Application
6
Dashboard / Report / Visualization Interactivity on Mobile
7

Evaluating SAP Crystal Reports and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Analyst Reports

SAP Crystal Reports Implementation

Change management was a minor issue with the implementation

SAP Crystal Reports Training

Configuring SAP Crystal Reports

Some - we have done small customizations to the interface
Some - we have added small pieces of custom code

SAP Crystal Reports Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support cares about my success
None

Using SAP Crystal Reports

Satisfied
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Slow to learn

Integrating SAP Crystal Reports