Genuine Customer Feedback
September 07, 2023

Genuine Customer Feedback

Abhishek Mishra | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic SL1

With SL1 Onboarding of devices quite easy
We are implementing this tool for client IT infrastructure monitoring. We have multiple issues like some parameters are not supported in Palo Alto devices and we can not monitor Panoroma. And in Eventing console will Parent host name for any DB instance. In Meraki Power Pack many make and models are missing so every time we need to add manually. Like that we have many issues.
  • Dashboards
  • To monitor Servers
  • Documentation
  • To Improve in Palo Alto monitoring Parameters
  • To Improve in Meraki Power Pack as many make and model missing
  • To add parent device in event console for any DB
  • Eventing console filleter issue
  • Need to improve or increase more no. of device to add in Dashboard as we have limit for 50 devices in one site .

Do you think ScienceLogic SL1 delivers good value for the price?

Not sure

Are you happy with ScienceLogic SL1's feature set?

Yes

Did ScienceLogic SL1 live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ScienceLogic SL1 go as expected?

No

Would you buy ScienceLogic SL1 again?

Yes

  • From Business Objective normal, not too good and not too bad
ScienceLogic SL1
Support issue and engineering team needs to improve