Overall Satisfaction with Scratchpad
The issues salespeople have all stem from us not taking notes in the correct place. We make notes and we don't update them to Salesforce. I personally would hate to do that. Luckily from the beginning, I have had the ability to manage everything from Scratchpad. Now I don't have to worry about if I updated notes in the CRM. It's already there! When you have a large book of business it can save you hours every single week.
- Updates Salesforce automatically.
- Organizes my notes how I want them.
- Searches within my notes saves me time when I have back to back meetings.
- Integrating is easy and not an issue.
- Ease of use could be just making it easy for me to have files to throw my notes into.
- Another part would be nice to get better notifications.
- ROI is hard to measure since I've always used it.
- Overall objectives are easy to track and share with my manager.
- Negative impact is maybe your manager doesn't know how to use it so teach him. :)
I haven't ever used anything else other than your typical pen and paper or notes section on my Mac. I wouldn't have any info on how they stack up compared to the competition. I would venture to say they are the only ones trying to change sales reps' lives. It's just what they set out to do.
Do you think Scratchpad delivers good value for the price?
Yes
Are you happy with Scratchpad's feature set?
Yes
Did Scratchpad live up to sales and marketing promises?
Yes
Did implementation of Scratchpad go as expected?
Yes
Would you buy Scratchpad again?
Yes