Overall Satisfaction with ScreenConnect
Screenconnect is being used throughout the agency as a remote management software that solves the problem of having to travel to a site if a computer is having any issues.
- Being able to categorize unattended machines by department, location, OS etc.
- Able to use your personalized web address to start a support session.
- Being able to start or stop Windows services.
- Improvements in chat.
- Spiceworks plugins.
- Screenconnect has significantly lowered mileage expenses throughout the IT department
- Being able to help multiple employees by being able to remote into devices from anywhere
- Server management
The price of screenconnect is significantly lower and the ease of use.