Screenconnect
Updated May 22, 2017

Screenconnect

Jewitt Bradley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

Screenconnect is being used throughout the agency as a remote management software that solves the problem of having to travel to a site if a computer is having any issues.
  • Being able to categorize unattended machines by department, location, OS etc.
  • Able to use your personalized web address to start a support session.
  • Being able to start or stop Windows services.
  • Improvements in chat.
  • Spiceworks plugins.
  • Screenconnect has significantly lowered mileage expenses throughout the IT department
  • Being able to help multiple employees by being able to remote into devices from anywhere
  • Server management
The price of screenconnect is significantly lower and the ease of use.
[It's well suited for] any company that is wide spread across a country, state, or county that has numerous devices.

ConnectWise Control Feature Ratings

Screen sharing
10
File transfer
9
Instant message
8
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Remote management of servers & workstations
10
Remote Active Directory® management
8
Centralized management dashboard
10
Session record
9
Annotations
9
Monitoring and Alerts
8
Multi-platform remote control
9

ScreenConnect Reliability

The ease of use and customization gives a competitive edge over other Remote Desktop software.