ScreenConnect saves me and my clients money!!
May 19, 2017

ScreenConnect saves me and my clients money!!

Chris Sanborn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScreenConnect

As a one person company, ScreenConnect has vastly improved my ability to support my clients. I have tried other products in the past and wish I'd found ScreenConnect sooner. Being able to connect through a cloud service like ScreenConnect makes it so much easier to help clients while I'm on the road.
  • Remote software support from anywhere.
  • Server monitoring without requiring the customer to have a static and VPN.
  • The ability to see a client's screen while they are using their computer to walk them through issues.
  • None that I have found so far.
  • In the few months that I've had ScreenConnect, it's saved me hours of traveling to clients.
  • Clients really like the fact that my company can easily connect to them from anywhere.
The ability to remote in without having the customer have to load a piece of software prior to connecting is the best feature.
ScreenConnect is well suited for the ability to remotely monitor desktops, servers and backups without expensive MSP contracts.

ConnectWise ScreenConnect Feature Ratings

Screen sharing
10
File transfer
10
Instant message
5
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
5
Annotations
5
Multi-platform remote control
10