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What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

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Recent Reviews

TrustRadius Insights

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known …
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  • Free Trial
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  • Premium Consulting/Integration Services
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Product Demos

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Product Details

What is Sentry?

Sentry provides engineering teams with tools to detect and solve user-impacting bugs and other issues.

Sentry Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users employ Sentry on their websites to capture, track, and resolve issues encountered by website users. The client Javascript SDK known as Raven is automatically loaded with each page load to effectively catch the majority of exceptions. In specific cases, manual error-tracking features are utilized to monitor undesired outcomes without triggering exceptions. By using Sentry's dashboard, users gain visibility into comprehensive error traces, including user information and the line of code where the error originated.

Sentry is widely embraced by R&D departments as a means to collect information on client-side problems and analyze them for enhancing the overall user experience. Serving as the primary application monitoring solution, Sentry effectively tracks and monitors bugs, regressions, core web vitals, long running queries, performance bottlenecks, and page speed. The engineering department proactively employs Sentry to detect exceptions and address potential issues in production or other environments before they become noticeable to customers. Furthermore, Sentry plays a crucial role in monitoring all production web systems to ensure that failure state is not lost upon reboot.

Proactive web application monitoring, production performance monitoring, crash reporting, and error logging are some of the key features offered by Sentry. Users can autonomously monitor web apps, sites, and back-end processes leveraging automated tools, scheduled scanning, comprehensive reporting, and an intuitive dashboard. Integration with Slack streamlines issue triage and incident management processes. Several critical bugs have been successfully identified by Sentry on production e-commerce sites, leading to improved page load times and a better customer experience.

Users also have the option of setting up self-hosted instances of Sentry to monitor multiple systems simultaneously and receive real-time alerts for unknown or uncaught exceptions. IT and Quality departments rely on Sentry for alerting, exception identification, and monitoring diverse instances across different organizations. Additionally, Sentry excels in continuously collecting statistics by accessing various transaction data through an agent installed in either production or test environments.

The primary use case of Sentry revolves around log and error monitoring, providing users with a comprehensive view of errors along with detailed information on their causes and the specific lines of code involved. In comparison to other platforms, Sentry is highly regarded for its exceptional error monitoring capabilities.

Many users have praised the clean and user-friendly interface of Sentry, describing it as great with a clean format. They appreciate the intuitive design and easy navigation, which contributes to a seamless user experience. Reviewers have also highlighted the exceptional error tracking capabilities of Sentry. The per-user exception tracking feature allows users to easily identify and investigate issues by looking up account IDs and reviewing encountered exceptions. This comprehensive approach enables effective debugging and troubleshooting. Several users have commended Sentry for its generous free tier, offering 10,000 events per month. They express satisfaction with the ample availability of event tracking provided by this free plan, indicating that it meets their needs without any additional charges or limitations. Overall, these three pros are consistently mentioned by reviewers and contribute to the positive sentiment expressed about Sentry.

  1. Limited Integrations: Some users have suggested that Sentry should offer more integrations with other services, similar to what competitors like Rollbar do with Help Scout. This limitation may be a drawback for users who rely on multiple tools and want seamless integration between them.

  2. Complex User Interface: Several reviewers find the user interface of Sentry overwhelming and feel that it takes time to understand and navigate. This complexity can be a barrier for new users or those looking for a simpler experience.

  3. Steep Pricing: A number of users mention concerns about the pricing structure of Sentry, stating that it can get expensive, especially for certain applications. The pricing model is perceived as complex by some customers, which could deter potential users looking for more straightforward pricing options.

Users have made several recommendations for using Sentry based on their experiences:

  • Sending as much data as possible to Sentry and utilizing custom events has been recommended by users. This allows for more comprehensive error tracking and helps in identifying and resolving issues efficiently.

  • Users suggest integrating error tracking with perform and deploy workflows using Sentry. This enables seamless tracking and resolution of errors throughout the software development process, ensuring a more productive work environment.

  • For server-side errors, some users recommend using more comprehensive solutions like New Relic APM alongside Sentry. While Sentry is considered sufficient for most use cases, scaling with a team may pose challenges that can be overcome by combining these tools.

Overall, users find Sentry to be easy to use and implement, with great functionality for bug tracking and error reporting in various programming languages. They also advise exploring the documentation to fully leverage its features and set up appropriate filters.


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