Item: Constant Contact Lead Gen & CRM
Rating: 10
Author: Fernanda Alonso

Use Cases and Deployment Scope

SharpSpring is being used by the entire company. All departments are benefiting and connecting with the system's functionality. In SharpSpring, all information and data is organized, with easy and fast access for all employees. Controlling and measuring information is easier to view, estimate, and analyze when we put it on SharpSpring.

Pros and Cons

Organize, automate and send emails
Classification and organization of leads
Sales analysis

Improve usability

Return on Investment

So far we have not been able to measure it but I believe it is positive. The company proved to be much more organized and integrated after using SharpSpring.
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Alternatives Considered

SharpSpring was chosen by the company after much research and comparison with other products on the market. We chose SharpSpring because we believe it was the most complete and the most cost effective. We are very pleased with the integration and organization of the information and data it provides. Everyone in the company easily finds everything they need in the system.

Key Insights

Do you think Constant Contact Lead Gen & CRM delivers good value for the price?

Yes

Are you happy with Constant Contact Lead Gen & CRM's feature set?

Yes

Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?

Yes

Did implementation of Constant Contact Lead Gen & CRM go as expected?

Yes

Would you buy Constant Contact Lead Gen & CRM again?

Yes

Other Software Used

ClickUp, Discord, Zoom

Usability

Overall the functionality of SharpSpring is very good. Some aspects could be improved to facilitate usability, such as the landing page and the newsletter. Some people on the team who do not use the system on a daily basis have a little difficulty finding some more specific functions and often need assistance.

Support Rating

We don't often need SharpSpring support. We used it only once and the service was very effective. The attendant was very polite and attentive and made herself available to assist us in everything we needed. We know the importance and value the support; we can count on SharpSpring to help us with the questions we need to use the system in the best way.

Likelihood to Recommend

SharpSpring is essential in agencies that provide growth marketing services and that are interested in growing and monitoring their leads. Companies that are concerned with organization and integration will also make very good use of the system. Companies that are not focused on digital transformation would not benefit so much from SharpSpring.

SharpSpring is a life-saver

Overall Satisfaction with SharpSpring