Non existent support, and frequent issues. Do not use if you are a UK seller
September 29, 2021
Non existent support, and frequent issues. Do not use if you are a UK seller
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Shift4Shop (formerly 3dcart)
We currently use Shift4Shop for 3 webstores. One of these sites is also home to our lead generation landing pages for PPC. Our stores are 3 major drinking water product brands in the commercial sector in the UK.
- Easy to set up
- Themes are responsive
- Easy to integrate with back-end systems (Linnworks etc)
- Support is based in the US, so if you're a UK user you need to wait for the US to get online
- The stores/backend are configured for a US audience
- The stores don't deal with VAT very well
- Lost revenue of thousands due to downtime
Do you think Shift4Shop delivers good value for the price?
No
Are you happy with Shift4Shop's feature set?
Yes
Did Shift4Shop live up to sales and marketing promises?
No
Did implementation of Shift4Shop go as expected?
I wasn't involved with the implementation phase
Would you buy Shift4Shop again?
No