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ShipStation: So good go have you back on board with 420EDC!
Updated October 22, 2019

ShipStation: So good go have you back on board with 420EDC!

Mark Linkhorst | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ShipStation

We use ShipStation as part of our BigCommerce package to help with fulfillment, create shipping labels and manage returns of products.

As a small operation, it allows us to manage our shipping in house without the need for a fulfillment center which keeps costs down. We use ShipStation and their Stamps.com integration to ship thru USPS 99% of the time.

ShipStation saves us hours at the post office with the ability to print postage at home and drop off or have picked up by our rural USPS carrier.
  • Batch Printing
  • Integration with Big Commerce
  • Provides an easy to manage fulfillment operation
  • New Beta software was hard to use, I reverted back to the older version.
  • Sometimes ShipStation fails to print the labels I want, I have to manually download them and print from outside ShipStation.
  • I primarily use Firefox for my browser but something between BigCommerce, ShipStation and Firefox doesn't play well. So for printing, I use Safari which doesn't render the same issues.
  • ShipStation has had a positive impact on our ROI.
  • Minimal waiting in line at the post office
  • Offers the ability for a one man show to manage day to day which is what my operation currently is.
If you take some time to learn what all the options and features of ShipStation do, it will save you time, energy and headaches as the system works for domestic orders and international orders for export. You have the ability to adjust info that auto populates into the customs forms for exporting goods and ShipStation solidly integrates with BigCommerce (outside of my previously disclosed web browser issue which could be the browser's fault).
I'd give this a 10 if I didn't have the web browser issue which could be Firefox's fault. It could also be an issue between BigCommerce and the browser. On its own, ShipStation works really well for me using USPS and Stamps.com for my primary means of shipping products both domestically and abroad. I've never used ShipStation with UPS or FedEx as their services are more costly.
I've used Stamps.com on its own in the past and ShipStation makes life so much easier and faster. You can create templates for products so they can be quickly processed and batched or you can batch your international and domestic orders separately. For a few years while we were growing 420EDC was using Squarespace and Stamps.com. When we moved to BigCommerce in early 2018, it was a sigh of relief to reintegrate ShipStation back into our fulfillment process.
If you are a small startup or a larger enterprise operation, ShipStation can work for either scenario. It also works for sending batches of labels and orders to a fulfillment center to handle the legwork on shipping. If you don't have a Stamps.Com, UPS or FedEx account, you'll want to set one up in order to use ShipStation.