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Signal From a Campaign user Perspective
January 23, 2021

Signal From a Campaign user Perspective

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Signal Data Services, from TransUnion

Signal is used as a means of ensuring security and record-keeping among the political campaign and it's staff. This is done in order to meet the legal requirements of record-keeping that come with a public campaign for president, especially one directly associated with candidates, rather than organized through a non-profit or third party vendor. This service encrypted and stored our conversations, along with allowing individuals to react to each others messages, have smoother group conversations, and manage multi-media
  • Security, the encryption is a great feature
  • Multimedia loads quickly and reliably
  • Reactions are a good way of marking messages seen, and giving basic feeback
  • UI was a little clunky, with the initial homepage not particularly appealing
  • Muting notifications on large chats can only be done for set, not custom, intervals
  • Notifications would frequently show up more than once, a rather annoying habit
  • Wonderful for ensuring we meet our logistical and record-keeping requirements
  • Negative at being the best at quality-of-life options, like specific muting
  • Great at allowing a casual work environment in having chats for memes, pets, etc.
I believe Slack does work better than Signal for PC and office-oriented teams, but found that signal was the go-to for a rapidly growing and dismantling structure like a campaign. The Mobile interface, and the use of cell phone numbers rather than emails as a form of verification and a basis of identity makes it perfect for a campaign environment

Do you think TransUnion TruAudience delivers good value for the price?

Yes

Are you happy with TransUnion TruAudience's feature set?

Yes

Did TransUnion TruAudience live up to sales and marketing promises?

Yes

Did implementation of TransUnion TruAudience go as expected?

Yes

Would you buy TransUnion TruAudience again?

Yes

Well suited to campaigns and smaller task teams of less than 100. For these sizes, the group conversations work well, and the ability to search conversations and multimedia is perfect for finding previous information. For larger groups, information could very easily get lost, and requires a break-up into groups that would defeat the purpose of such a group chat.