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Not perfect, but CS helps make it a positive experience.
November 15, 2023

Not perfect, but CS helps make it a positive experience.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skilljar’s Customer Education LMS Platform

Skilljar is our LMS for our Academy, which contains our customer education certification program. We also use it for Onboarding. The purpose of the Academy is to grow users into power users and make users more sticky as customers. We break our content out by user persona and billing tier, and have about 100 courses, 6 certifications, and 6 onboarding tracks.
  • CS support.
  • Learning paths.
  • Customer specific education.
  • Native quizzing functionality.
  • Reporting
  • Customization of page layout and design.
Every LMS has its issues, and Skilljar is no exception. However, their CS support is excellent, which helps to offset any inadequacies.
Responsive, creative, and feels like a true partner.
  • Product adoption.

Do you think Skilljar’s Customer Education LMS Platform delivers good value for the price?

Yes

Are you happy with Skilljar’s Customer Education LMS Platform's feature set?

Yes

Did Skilljar’s Customer Education LMS Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skilljar’s Customer Education LMS Platform go as expected?

Yes

Would you buy Skilljar’s Customer Education LMS Platform again?

Yes

Well-suited for a customer education or partner education program. Not as well suited for internal L&D programs.