Skype for Business meets the core needs
May 06, 2021

Skype for Business meets the core needs

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

We used it as a company wide instant messaging tool and also for some file and screen sharing. It allows users to see if other users are online and get a quick response to a question. It was also used to send files, images and screen shares quickly while on the phone as well.

Pros

  • Shows status if available, away or in a meeting
  • Instant messaging
  • File share

Cons

  • Call quality
  • Does not tie into Microsoft ecosystem in the same way teams does
  • Sometimes status seem slow to update
  • Faster response times to questions than e-mail
  • Allows for quick screen share to speed problem resolution
  • Allows for ease of collaboration
Skype for Business is more limited than Microsoft Teams or Slack but it was already in place at the organization and thus was the solution we continued to use. Teams has a more complete integration with the Microsoft suite of products and the same is true with Slack and Salesforce.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

It does what you ask it to in terms of an instant messaging tool. You are able to do group messages, screen shares, see status among the other basics. It does not have a lot of frills but gets the job done the way you would expect it to.

Skype for Business, now part of Microsoft Teams Feature Ratings

7.0
High quality audio
6
High quality video
6
Low bandwidth requirements
9
Mobile support
Not Rated
8.0
Desktop sharing
8
Whiteboards
Not Rated
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
9.0
Live chat
9
Audience polling
Not Rated
Q&A
Not Rated
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

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