Item: Slack
Rating: 10
Author: Paul Erik Caracas

Use Cases and Deployment Scope

In our company, we use Slack for our internal communication. Its integration with google drive is very useful for us since we primarily use GDrive in our company. It also help its users to track all deliverables through the help of Slack since most of the important discussions are in Slack.

Pros and Cons

Integration with different software and website such as Google, Zendesk, and ZIP.
Workflow in slack channels that make monitoring of requests from various users easy
User friendly features such as Canvasses, Later, and in-app calls.

Call scheduling that can be an alternative for google meet
Signing of document inside Slack
Notification for "react" or "reactions"

Return on Investment

Cost-efficient form of communication

Key Insights

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Other Software Used

NetSuite ERP, Zip Intake-to-Procure, Zendesk Chat

Likelihood to Recommend

1. Integration with google calendar is very useful. Its notification is very efficient as we only use google calendar in the browser so a notification can be late. With this, we are very aware of the upcoming meetings.

2. Slack workflow and its integration with any google sheet solves the problem for monitoring of all requests within our company. It helps both the requestor and the PIC to maintain a tracker.

Slack as a user-friendly form of communication for every employee

Overall Satisfaction with Slack