Slack is the best all-around tool for intercompany communicating
Updated December 06, 2023

Slack is the best all-around tool for intercompany communicating

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Slack

Inter department communicating, collaborating, and all comms related to company related matters / issues

Pros

  • Huddles
  • Keeping record of messages / threads
  • Easy way to managing shared files

Cons

  • An "Offline" version when the app experiences an outage
  • A way to leave a channel without it notifying everyone
  • Recording huddles is not yet a function
  • Huddles
  • Creating new channels seamlessly
  • Ability to invite external users
  • Positive: Workflow automations create SUCH a huge improvement in task management
  • Positive: Task Management creates a way for individuals and teams to keep track of priority level tasks
  • Positive: Being able to schedule alerts and reminders are a feature we use and love
Google Chat isn't as robust and doesn't have enough features to completely replace Slack. We use GChat as an emergency backup if we are unable to use slakc

Do you think Slack delivers good value for the price?

Yes

Are you happy with Slack's feature set?

Yes

Did Slack live up to sales and marketing promises?

Yes

Did implementation of Slack go as expected?

Yes

Would you buy Slack again?

Yes

Well suited: For communication across every / any function of a company and collaborating within teams and outside of immediate team also

Area of opportunity: Maybe having an "offline" version that is still functional without all features enabled during outages

Slack Feature Ratings

Task Management
10
Scheduling
10
Workflow Automation
10
Mobile Access
10
Search
10
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10

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