A powerful Management Tool to Collaborate Securely
August 09, 2019

A powerful Management Tool to Collaborate Securely

Alfred Vickman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smartsheet

Smartsheet is often used when handling cross-departmental projects. For instance, when managing the company's annual activities and billing. The software allows us to interact with similar task checklists in real-time when under conference calls. Above all, it offers the best security compared to Google Sheets.

Pros

  • The software allows us to attach files on cells within the sheet. Other softwares don’t have this feature.
  • Smartsheet has a feature called “Email Shared Users” which improves its reliability to notify users on the current updates.
  • Smartsheet has been designed in a way that it integrates comfortably with most management systems of different organizations.

Cons

  • This software has an outdated appearance when compared to its competitors, Google Sheets. The interface should be re-designed.
  • Smartsheet does not support the use of equations/functions within the sheet, as it is done on Google Sheets.
  • It sometimes takes too long to figure out how to log in using the company credentials depending on how the link to the sheet is set.
  • When billing and activating our new employees, Smartsheet has proven to be our central tracking hub.
  • It allows multiple editing of sheets by different workers at the same time. This saves on time.
  • The security measures implemented in this software are much stronger than those of Google sheets, hence privacy of company data is guaranteed.
It has a fantastic and very interactive user interface, which makes it easier for new users to navigate through.
It has a very active and responsive support team, which operates 24/7 to guarantee client satisfaction.
Considering the fact that the organization does not use email services, Google Sheets cannot guarantee high-level security for our files. Also, there are some other features offered by Smartsheet that are not offered by Google Sheets, such as attaching files to sheets.
In my experience, Smartsheet has proven to be a great project
management tool, especially when a project is coordinated by a team. When storing a checklist of tasks to be completed, it is the best. Also, when users want
to give evidence after completing a task, the software has allowed them to attach files on the cell. I, however, consider it less effective when complex equations and functions are required.

Smartsheet Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Support for Waterfall Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation
10.0
Quotes/estimates
10
Invoicing
10
Project & financial reporting
10
Integration with accounting software
10

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