Solid backup solution designed for MSPs
Overall Satisfaction with Solarwinds Backup
It made a whole difference as you can manage - all your backups from a single dashboard: create, manage and monitor all your clients within a few minutes with a single person when it took hours with our previous solutions. It saved our lives several times with cryptolockers and our accounting department went quickly back on track after having been infected.
- Monitoring of the backups : you know exactly the status of every backup and the reason (if anything) went wrong
- Restore: several options from bare metal to continuous restore from one VM to another one (even with different hypervisors)
- Tech support: we had some restore issues and the techs did a really great job, spending some time to find the root of the issue (which was on our client's side)
- Sales: the economic model is fine but could be improved, mostly regarding VMs
- User rights could be more granular
- Less time spent checking backups status
- Restore precesses already documented
- Encryption key can be generated and be valid for 24 hours