Solarwinds Service Desk
April 28, 2020
Solarwinds Service Desk
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Solarwinds Service Desk (formerly Samanage)
Solarwinds Service Desk stores all the IP addresses and computer names for us. We also put incidents on this software to record everything. Furthermore, it offers HR functionality so both IT and HR departments are using it. It makes the hiring process much easier. The IT department knows in advance what a new hire would need.
- Computer management
- Incidents recording
- HR module
- User interface
- The price is lower than other software
Cost-efficient
Do you think SolarWinds Service Desk (SSD) delivers good value for the price?
Yes
Are you happy with SolarWinds Service Desk (SSD)'s feature set?
Yes
Did SolarWinds Service Desk (SSD) live up to sales and marketing promises?
Yes
Did implementation of SolarWinds Service Desk (SSD) go as expected?
Yes
Would you buy SolarWinds Service Desk (SSD) again?
Yes