Spiff helps you trust your commission is accurate without having to double check your ops/finance team's math!
September 01, 2021

Spiff helps you trust your commission is accurate without having to double check your ops/finance team's math!

Veronica Griffith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

Spiff is being used across our sales department (both Account Executives and Business Development). It helps automate manual calculations of commission payout and allows us to double-check the commission statement for any inaccuracies or issues prior to receiving our paychecks. Since we're paid out only once a customer has paid, this helps us understand which customers haven't yet paid as well, so we know which paycheck we can expect to receive the commission.
  • Commission tracking.
  • Automation of commission calculations.
  • Real-time visibility into commission and compensation pay-out timing.
  • Mobile App could be improved, but I like that I have the option to access from my phone.
  • Increased transparency into compensation calculations.
  • Less bottlenecks to have to ask about commission payout timing.
  • Less bottlenecks to have to address issues with commission calculations.
Spiff offers very straightforward dashboards with both 'forecasted' and 'actual' commission payouts as well as the time periods they're expected to be paid. The dashboards are easy to navigate. However, on a quarterly commission, it could be improved to deduct the paid commission in an easier way. The mobile app usability could also be improved upon.
Spiff does make me feel like I have increased visibility into how commission calculations are made, can trust that calculations are made accurately (and not manually in an Excel sheet), and has provided better alignment across teams. It's also reduced the friction of having to reach out to operations/finance to address any issues with commission calculations.

Do you think Spiff delivers good value for the price?

Not sure

Are you happy with Spiff's feature set?


Did Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Spiff again?


Spiff is well suited for sales orgs that have monthly or quarterly commission plans for their sales team members where there's a defined commission pay-out rate. The commission payout rate can be different across the different sales team members. So the only scenario I find it may be less appropriate is on an annual commission plan, but given I'm not, I wouldn't be able to confirm this for sure.

Spiff Feature Ratings

Sales compensation plan creation
Not Rated
Complex sales crediting
Not Rated
Sales compensation process automation
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Incentive modeling
Agile incentive strategy
ICM mobile visibility