Admin Review
January 05, 2024

Admin Review

John Ziebert | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Spiff

We use Spiff to process commissions. Since implementing the tool, our commissions process is almost completely automated. It provides compensation visibility to all of our sales reps. Most importantly, Spiff allows us to adapt to change within the sales organization quickly, which in turn allows our organization to be more effective during transient times.

Pros

  • Automates
  • Ability to Modify
  • Disect issues with SFDC

Cons

  • Reporting
  • Decreases Commission Processing Time
  • Visibility
Spiff is very easy to use, and provides clear visibility. Sometimes it takes Spiff awhile to refresh.
Better usability

Do you think Salesforce Spiff delivers good value for the price?

Yes

Are you happy with Salesforce Spiff's feature set?

No

Did Salesforce Spiff live up to sales and marketing promises?

Yes

Did implementation of Salesforce Spiff go as expected?

Yes

Would you buy Salesforce Spiff again?

Yes

Spiff is well suited for an organization with numerous sales reps. The tool is easy to manage as an administrator.

Salesforce Spiff Feature Ratings

Sales ICM
8.3
Sales compensation plan creation
8
Complex sales crediting
8
Sales compensation process automation
9
Incentive auditing/regulation compliance
Not Rated
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

Comments

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