Item: Salesforce Spiff
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

I’m a rep so I use it to track my commissions/deals. It allows me to see when I’m getting paid out and how much, along with important compensation documents and quotas.

Pros and Cons

UX design
quota tracking
commission payouts

inaccurate info
glitchy
hard to navigate

Usability

Sometimes it can be hard to find what I'm looking for, especially signed documents. I also wish that it showed the previous month instead of current when pulling up commission tracking.

Trust in the Compensation Process

I will say that it's quite clear in terms of monthly break down and what goes into the calculations. I typically do have faith in the calculations.

Key Insights

Do you think Salesforce Spiff delivers good value for the price?

Not sure

Are you happy with Salesforce Spiff's feature set?

Yes

Did Salesforce Spiff live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Salesforce Spiff go as expected?

I wasn't involved with the implementation phase

Would you buy Salesforce Spiff again?

Yes

Other Software Used

Salesforce Desk, ZoomInfo Sales, LinkedIn Sales Navigator

I think it’s a good tool for a sales team to use, but I think the intuitiveness of it can be a downside. It should open up to the previous month in my opinion vs the next one because it will usually be blank unless you’re at the end of the quarter.

Spiff for Sales

Overall Satisfaction with Spiff