Square 9 Softworks? It Should Be Called Square 100!
August 23, 2023

Square 9 Softworks? It Should Be Called Square 100!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Square 9 Softworks

I use Square 9 Softworks to access our large database of applicants. Before Square 9 Softworks we had to store this info within our office and storage space was limited. Also, Square 9 Softworks has allowed me to be more efficient when it comes to accomplishing my day to day duties. Now, I can't imagine not using it.
  • Organization of information
  • Ease of use
  • Facilitates efficient office workflow
  • Square 9 Softworks isn't hard to use, so no improvement necessary
  • The functionality of Square 9 Softworks more than meets my needs, so no improvement necessary
  • Square 9 Softworks should continue delivering a top notch product
  • Applicants have received speedier resolutions
  • Turn around time has decreased b/c staff no longer has to physically pull files
  • Misplaced information is a non-issue because everything is scanned into Global Search
Our department's carbon footprint has been drastically reduced because our need for paper has been cut almost in half. This is a win for the environment and a budgetary win as well. Since using Square 9 Softworks, customer service surveys have consistently shown that our applicants are either Satisfied or Very Satisfied with the expediency with which we process their applications.

Do you think Square 9 Softworks delivers good value for the price?

Yes

Are you happy with Square 9 Softworks's feature set?

Yes

Did Square 9 Softworks live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Square 9 Softworks go as expected?

I wasn't involved with the implementation phase

Would you buy Square 9 Softworks again?

Yes

As a state-run agency, my department routinely handles an enormous amount of data. The department is application based one, so the fact that we no longer have to physically store these sensitive documents within our offices makes Square 9 Softworks (particularly Global Search) an essential component to delivering efficient customer service to our thousands of applicants.