Stampli AP Automation is worth every penny!
March 21, 2024
Stampli AP Automation is worth every penny!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Stampli
We use Stampli as a means to augment our AP data entry as we went from 1.5 employees down to .5 employees dedicated to AP. We have a high volume of invoices for the staff time allocated to AP, and Stampli has made it very manageable.
We use Stampli to have a more robust and meaningful invoice approval process than we had prior.
We also use Stampli Direct Pay, which has saved us hours of time each week that had been spent printing, signing, stuffing, and stamping vendor payments.
We use Stampli to have a more robust and meaningful invoice approval process than we had prior.
We also use Stampli Direct Pay, which has saved us hours of time each week that had been spent printing, signing, stuffing, and stamping vendor payments.
- Customer service
- Implementation
- Core functions (OCR, AI learning of how particular invoices are processed)
- W9 submission
- ACH payments
- Only 1 template for vendor onboarding--we have multiple vendor "types" that would benefit from having tailored invites to the vendor portal
- The software doesn't locate invoice details (such as invoice total) after the 1st page
- Invoice discrepancy reporting could be easier and more robust
- Reduced headcount by 1 at the cost of 1/2
- Estimated 2 hours per week saved from non-AP Accounting staff
- Data entry accuracy increased (the software both suggests entry values and automatically fills fields in)
- Payment approval process has caught things that printing and signing checks out of ERP never would have
Stampli is an AP automation software first, whereas the other options we reviewed were a payment processing service that included AP automation.
The Stampli user interface is modern and easy for everyone in the organization to use.
Other options we reviewed had a "Pay for Service" model where a monthly charge would move you to the front of the line, whereas Stampli customer service (which is awesome) is included in the cost.
Stampli was the superior choice on every feature, their sales team was more engaged, and the cost was basically the same for every option. It was an easy choice and we're glad we made it.
The Stampli user interface is modern and easy for everyone in the organization to use.
Other options we reviewed had a "Pay for Service" model where a monthly charge would move you to the front of the line, whereas Stampli customer service (which is awesome) is included in the cost.
Stampli was the superior choice on every feature, their sales team was more engaged, and the cost was basically the same for every option. It was an easy choice and we're glad we made it.
Do you think Stampli delivers good value for the price?
Yes
Are you happy with Stampli's feature set?
Yes
Did Stampli live up to sales and marketing promises?
Yes
Did implementation of Stampli go as expected?
Yes
Would you buy Stampli again?
Yes
Stampli Feature Ratings
Using Stampli
30 - Accounting
Project managers
People managers
Project managers
People managers
1 - It's so intuitive, we just have one point person to answer questions from users. It did not require any special training beyond what was received during implementation. The Stampli support team (when needed) responds within minutes.
- AP automation
- W9 collection
- Payments
- Customer referral payments (and solved a major W9 collection issue)
- Automate recurring payments when no invoice is issued (rents, contracted consultants)
- Employee expense reimbursement
Evaluating Stampli and Competitors
Yes - We were doing AP entry in Netsuite. Netsuite was a step up from our previous system (Accounting Seed in Salesforce) because it allowed us to easily attach a PDF to the invoice entry. But Netsuite wasn't fast, it was difficult to track invoice approvals, and getting to that attached PDF was not intuitive.
- Scalability
- Integration with Other Systems
- Ease of Use
All the other AP automation software that we looked at all did the same basic functions. Stampli had the cleanest, easiest to use user interface, and we needed to be sure our non-Accounting staff would be able to use it effectively to approve invoices.
Stampli Implementation
- Implemented in-house
Change management was a big part of the implementation and was well-handled - We probably over-trained and over-communicated Stampli to our non-Accounting users. It's so easy to use that most users had started using it before coming to a training session.
Stampli Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
There was not an option to purchase premium support.
We have a unique issue of paying over $600 to individuals as a reward for referring customers to us, so we need to collect W9s before we can issue payment. This program has ballooned from several dozen to several hundred payments, and W9 compliance has been difficult to manage. Our Stampli rep worked with us to come up with a solution using the Stampli vendor portal after our referral software vendor basically shrugged their shoulders (even though they acknowledged that several of their customers were having similar W9 issues).
Using Stampli
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Navigation
- Searches
- All core AP functions
- Discrepancy reporting
Yes, but I don't use it