It Just Works!!
April 01, 2016
It Just Works!!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SysAid
We use SysAid as our department IT ticketing system. When we get a call or request we track it in Sysaid which allows us to run reports on our service.
- Keeps track of service
- Great for running reports
- We can customize SysAid to what we need
- The graphic interface needs updating.
- It has allowed us to be able to track the work of our techs in the IT help desk.
- N/A
SysAid is the first that we have used.