Item: Raiser's Edge
Rating: 6
Author: Verified User

Use Cases and Deployment Scope

It is being used for donor management, and is used mainly by volunteers and a membership coordinator. It is also used to keep track of donor information, gifts, and sometimes to group people by location for canvassing purposes.

Pros and Cons

I like how you can link constituents to organizations.

If you're adding similar constituents (i.e. council members, aldermen) with similar titles, the program continues to ask if you are asking a duplicate and does not learn or provide an option to ignore the box that pops up. This ends up taking a lot of time to go through and click every single possible duplicate.

Return on Investment

Not sure, I use it mostly as a volunteer.

Alternatives Considered

Microsoft Access,MS SharePoint / SQL

I was not the decisionmaker

Likelihood to Renew

It's not my decision to make but honestly I would probably create a database in Access before using The Raiser's Edge.

Likelihood to Recommend

I think it's most useful if you don't know much about databases. I am not familiar with the customizable features so it is possible there is more to it that I'm not yet familiar with.

Useful if you're new to databases

Overall Satisfaction with The Raiser's Edge