TOPdesk review
April 12, 2024
TOPdesk review
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
We use TOPdesk as a ticket system for our health care organisation. Most of the problems we address with TOPdesk are tickets sent about applications, passwords, questions, our saas products, clients, sales, etc. TOPdesk makes it easier for our IT administration to have an overview of the problems in our organisation.
- Administration
- Registration
- Knowledge centre
- Intuitivity
- Better overview in knowledge service
- Easier to make a ticket
- Insight in our incidents
- Improving our incidents
- Overview
Do you think TOPdesk delivers good value for the price?
Yes
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
Yes
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes