Totango is a One-Stop-Shop for a Healthy Vendor-Client Relationship!
August 17, 2021
Totango is a One-Stop-Shop for a Healthy Vendor-Client Relationship!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Totango
Totango is being used by our Customer Success and Sales teams to update client communications, renewals, upsells, terminations, health, sentiments of our clients. It's a very cool tool for visibility to the sales, CS and C-level executives, and helps the account owners to track activities across their portfolios. We love using Totango.
- Very cool
- Easy to use
- Great way to track health of an account
- More webinars
- Free certifications
- Automation
We do use it to streamline users’ post-sale activities. With its modern and intuitive platform, Totango allows customer success managers to easily segment, track, and improve engagement and experiences. Our organization has been benefited from these very things and we use it as our go-to place for any client-related updates.
- Better visibility
- Keeps updates tidy
We set health, sentiment, reference-ability goals, and it keeps us well informed about where we stand.
Do you think Totango delivers good value for the price?
Yes
Are you happy with Totango's feature set?
Yes
Did Totango live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Totango go as expected?
I wasn't involved with the implementation phase
Would you buy Totango again?
Yes