Great tool for small inside sales and marketing teams
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February 15, 2018

Great tool for small inside sales and marketing teams

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ToutApp

ToutApp is currently only being used by our inside sales team though I think it could be expanded to the larger team. Currently it is being used to create automated email campaigns, schedule emails, and used for its "local presence" calling feature. We are working to integrate it into Marketo so that it can provide more context into our marketing.
  • Automated email campaigns sent at certain times that stop when someone replies.
  • Local presence calling works well.
  • SFDC integration showing "read, clicked, replied" is super valuable to see if your emails are actually reaching your targets.
  • They could improve their actual dashboard as it is clunky and formatting is often messed up.
  • Their ToutApp SFDC portal sometimes is messy because of the same formatting issues.
  • Only had two! It does everything else well.
  • ToutApp has resulted in more overall opportunities for our business.
  • It has allowed us to get more emails out to prospects (sales is a numbers game).
We used Cirrus prior to ToutApp and found that Cirrus does an okay job but misses a ton of the functionality that Toutapp provides. Cirrus logs emails into SFDC and is mediocre past that while Toutapp has all of the further functionality I mentioned in the earlier part of my review.
ToutApp is excellent for a smaller team that is trying to look/act like a team that is much larger. Using ToutApp you can send FAR more emails than just sending individual emails or SFDC/Marketo campaigns. You will get in contact with more prospects this way that you would without Toutapp.