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Powerful platform with deep integration capabilities to build your social community
July 14, 2020

Powerful platform with deep integration capabilities to build your social community

Jeremy Renner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tribe Community Platform

Tribe Community Platform has allowed us to create an online community for retail professionals under our brand. This community, complete with social media-type features such as activity feed, user profile, and discussion system, allows us to connect the members as well as empower them to help each other. It is getting managed by our community management team; however, our whole team contributes to community development.
  • Social media type design.
  • Modular apps to extend the functionality of the community.
  • API and Web-hooks
  • Deep integration with widgets.
  • Mobile app
  • Better analytics
  • Better brand visibility via user-generated content.
  • Reduced support cost.
Tribe has a modern design and better customizability. In terms of cost, it is much efficient to scale as your community grows.
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.

Do you think Bettermode delivers good value for the price?

Yes

Are you happy with Bettermode's feature set?

Yes

Did Bettermode live up to sales and marketing promises?

Yes

Did implementation of Bettermode go as expected?

Yes

Would you buy Bettermode again?

Yes

Tribe is best when you are looking to build social communities, a support community, and a community of practice. If you are looking to charge a subscription fee to give access to the community, then you need to set it up via Zapier integration with Stripe, and this can be complex.