Overall Satisfaction with TriNet
It is being used across the organization. They have a great support system and are always available during the working hours. They also offer great health benefits etc. for our employees. Our main reason for ever considering to stop using their service is specific to how much the service fee is per employee. As a small nonprofit, it takes away about $25,000 of our yearly budget on their services specifically. That is an amount we were hoping to not pay.
- Their support from 9am-5pm Monday-Friday is second to none.
- They have great benefits.
- They file all required legal documents and take that headache away from us.
- Being available 24/7.
- Help demo how to use their portal better, always tough to navigate.
- Trying to get requested items back to us in a shorter period of time.
- Made us focus less time on HR and Payroll/Benefits and much more time on our work.
- Made us much more professional as a startup company.
- Have educated us on many aspects of the work that PEO's do.
More in depth as a PEO than other basic payroll and benefits providers.