Great for Benefits, but don't use the PTO system.
March 07, 2018
Great for Benefits, but don't use the PTO system.
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
Our whole organization utilizes it for HR services, benefits and payroll. It really streamlines the process to put all of that into one and it also provides us with great benefits.
- Their Benefits are top notch. We love the insurance.
- If you have the right consultant, their HR consulting is great.
- Their PTO system is horrible. The functionality is very basic.
- Their IT support for their website is almost lacking completely.
- It needs to be more customization.
- Not all of the HR staff is knowledgeable. Our first constulant was horrible, but the one we have now is great.
- It has improved our Benefits as well as our HR compliance.
- It has made PTO way more difficult. So much so that I am going to pay another company to take care of it.
I have used ADP and Paychex. Paychex couldn't ever seem to get it right. ADP was a mess until I took it to the VP of the company. After that it was wonderful. The only reason I switched was because of the benefits (and prices of said benefits) that TriNet offers.