Game Changer
March 09, 2018
Game Changer
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
We use TriNet to process payroll and provide benefits across the whole organization. Trinet addresses our issue of securing affordable and great healthcare plans to employees. Since we are under 50 employees our medical options are limited on the market. Additionally, we are able to take advantage of FSA, Transit benefits, and more which we would not be able to offer our employees without Trinet. These few things make our organization more competitive in the marketplace and retain top talent. Further, Trinet assists in onboarding of new hires and makes the process less consuming for a small company. All employees have access to the payroll schedule, handbook (automatically updated with new laws), pay stubs, etc so they do not have to ask. This saves time and resources.
- Account Manager - great response time and availability. Recently changed from multiple account managers to one, I like this much better.
- Processing Payroll - Auto touch. Great feature, if everyone is salary. This way you don't ever "forget" to process payroll.
- Benefits - amazing benefits at affordable prices - gives us options we wouldn't have otherwise
- I don't love the new interface. Maybe it just takes getting used to?
- Reporting - could be more user-friendly. I have to ask my account manager whenever I'm looking for something.
- Unemployment Claims - very lengthy email response needed when fighting unemployment claims - felt I might as well just do it myself it would be faster. Could streamline the process, with an online form to fill out on TriMet?
- Employee Deductions - form takes too long to complete, have signed and sent - streamline through TriMet. Let Admin make payroll deductions in the same screen they make reimbursements.
- Only positive - 1. Obtain competitive benefits
- Reduce time spent on HR with limited staff to manage
- Stay compliant without doing much
I havent used any others like TriNet in the past.