First year use by long time CFO
September 21, 2018
First year use by long time CFO
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with TriNet
Whole organization for payroll, medical benefits, and HR.
- Medical Insurance - as a smaller company with 15 employees we cannot command any pricing power in the health insurance market. TriNet makes it possible for us to offer better plans at a lower premium because we are part of a large group.
- Online communication with employees: From day 1 the employee gets direct contact with TriNet online and can handle most of their own issue. In a tech company like ours, that is expected by the younger employees (really most employees).
- HR checklist: When an employee is hired TriNet forces us to gather I-9 data, social security number, address, contact info etc. from day one. Nothing is left open.
- The service is a bit expensive but that is relative to what it would cost us to do the things in-house or with another vendor.
- The reporting is OK but traditionally CFOs like easy access to YTD payroll registers to tie out wages. TriNet does not give us access to the quarterly Federal and State filings (941s) because that is done as part of a larger group. In some cases the reporting could be a bit easier to understand. In the menu now there are about 18 choices and not all of them are used or useful. They should take a hard look at who uses what on a regular basis and narrow down the choices to prevent information overload.
- Takes the place of a part time HR person.
- Much more efficient to hire and terminate employees and to maintain HR compliance which is especially important in California.
- We do not use it for recruiting but maybe we should look into that feature.
TriNet does much more than Paychex.