Item: TriNet
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

It helps abstract away our need to manage employee payroll taxes and state tax and workers comp compliance. It's been very helpful as a complete HR solution in terms of managing employees and also tracking employee-related expenses.

Pros and Cons

Reporting features
Support

Some reports are too complicated
Support for independent contractors

Support Rating

They've been prompt and helpful whenever I've had questions. The on-boarding experience was very good.

Usability

Basic features are easy to use. Some of the reporting features took a while to figure out.

Return on Investment

HR compliance
Reduces time spent on HR

Alternatives Considered

Namely

TriNet offered more comprehensive services, even for small companies. TriNet also had the discount for WeWork members, which made TriNet and WeWork affordable for our small team.

Likelihood to Recommend

TriNet is great for small companies looking to essentially outsource their HR functions. I would use TriNet again for any business with less than 100 employees for sure. I think for larger companies that can negotiate for good group insurance or self-insure, and that have dedicated HR departments, the value probably isn't as great.

Pretty, Pretty Good

Overall Satisfaction with TriNet