Review of Tripp Lite SmartPro
March 07, 2022

Review of Tripp Lite SmartPro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tripp Lite SmartPro

I work at a University with multiple campuses and each campus has multiple communication rooms. We currently use Tripp Lite SmartPro in all our communication rooms as these rooms are not on any other sort of enterprise building UPS. We use the SmartPro as they have been found to be reliable from our testing and have the ability to provide alerting of power outages.
  • Provide power during an outage.
  • Send alerts on power failure.
  • No issues. It provides power which is the one job required of the device.
  • Providing clean power on power outage.
  • Display with estimated runtime.
  • Email alerting.
  • The positive impact as we were able to identify when a power outage was the reason for remote sites going offline without having to physically check devices.
  • Having a UPS meant we were able to keep the servers and switches operational as well as end-users avoiding downtime.
  • Schneider Electric Smart-UPs and formerly from APC
APC worked similarly to Tripp Lite and I personally have no preference from a technical standpoint. We however went with Tripp Lite as they had the better customer service.

Do you think Tripp Lite SmartPro delivers good value for the price?

Yes

Are you happy with Tripp Lite SmartPro's feature set?

Yes

Did Tripp Lite SmartPro live up to sales and marketing promises?

Yes

Did implementation of Tripp Lite SmartPro go as expected?

Yes

Would you buy Tripp Lite SmartPro again?

Yes

SolarWinds Network Performance Monitor (npm), SolarWinds Network Configuration Manager (NCM), HPE Aruba Ethernet Switches, Fortinet FortiGate
It is well suited for remote rooms where having alerts on power failure is helpful for reporting. It is also well suited for situations where having a display on the UPS is useful, such as knowing the estimated running time. Those two scenarios are very useful to us which is why we prefer the Smart Ups series.