TrustRadius Vendor Review
May 31, 2021
TrustRadius Vendor Review
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Review Syndication Widget
- TrustQuotes API
- Salesforce Connector
- Google Star Rating
Overall Satisfaction with TrustRadius for Vendors
Star Rating Widget: Our business requirements were to have a better presence when customers were searching for solutions utilizing the Google Search Engine. As we already had optimized SEO, we wanted a way to make our product stand out in comparison to our competitors. TrustRadius provide us with the ability to pull our star rating via API; allowing us to present our rating in search results. This drove more organic traffic to our products and raised brand awareness.
Customer Reviews: Throughout our site, we've leveraged the TrustRadius API to pull customer reviews on our pages to provide customers with up-to-date and recent reviews. This also reduced manual updates that our DEV team were performing on a monthly cadence; allowing them to focus on more important initiatives.
Customer Reviews: Throughout our site, we've leveraged the TrustRadius API to pull customer reviews on our pages to provide customers with up-to-date and recent reviews. This also reduced manual updates that our DEV team were performing on a monthly cadence; allowing them to focus on more important initiatives.
- Insight and suggestions for successful implementation
- Knowledgeable staff that has your goals as their main focus
- Ease of use
- None that I can honestly think of
- High Conversion
- Improved SEO
- Better Leads
I feel we get a better [customers] pulse from TrustRadius reviews over competitors. The reviews are more informative and give better insight.
With custom questions, we've received more direct answers to the specifics business questions we'd like to hear from the customer on, allowing us to apply laser focus on the overall customer experience.