Overall Satisfaction with UKG Pro
We had Namely as our previous payroll vendor and we were extremely disappointed in their services. Then when we came on board with UKG, it made a WORLD of difference. From onboarding to benefits enrollment including open enrollment, performance review, Rapid response, intranet, and most important of all, Payroll! It has been a positive and engaging journey. During implementation, we witnessed a world of difference of how formerly UltiPro worked and our organization could have not been happier with our decision of partnering with UKG.
- Payroll
- Benefits Administration
- Onboarding
- Rapid Response customer service
- W2
- ACA
- Quicker time to assign case managers on new projects- adding new business to existing or new payroll.
- Generating in advance an employee's salary prior to their last day in case payroll hasn't begun yet.
- Can we keep the Classic view the UKG? The classic view is way better and easy to navigate.
- We saved time by running payroll simultaneously for our 8 pay groups.
- Open Enrollment has never been better
- Tracking PTO for sick and other PTO has been solid
- Our organization saves time on onboarding, and other products as a one-stop shop.
- Less errors and better communication with Rapid Response
- Employees are slowly but surely making their way to the platform and compliment the "Model my pay" feature which is a hit!
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
I think the PTO tracking was the last function we implemented in our organization due to the state mandates to display the employee's PTO on their paystubs and that has been super helpful to us as HR to have a quick glance in the system.
UKG Pro Feature Ratings
UKG Pro Training
It was especially if you used the system previously and know your way around it. For those who have not used the system, I recommend training as it helps navigate and come across key components of the system that you're unaware of.
- No Training
Using UKG Pro
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Feel confident using Familiar | None |
- Onboarding
- Payroll
- Benefits Admin
- HR Core
- Performance Management
- Business Intelligence
Yes, but I don't use it