Increased Value for Companies of All Sizes
March 01, 2023

Increased Value for Companies of All Sizes

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

To my knowledge, we utilize UKG for Time Management, Pay, Time Off/PTO, UKG Pro Learning for Trainings and I believe we will soon start internal goals and reviews through UKG. I utilize UKG Pro as an employee that is not in the HR department so I do not see some of the implementation and back-end reporting. However, I think its ability to be all encompassing is a quality in a software tool that all businesses need.
  • HR and Talent Management
  • Time and Attendance
  • Reporting
  • Time Entry
  • Some items not mobile app friendly
  • More employee features
  • Increased employee engagement
  • Increased training productivity
  • Increased smooth payroll processing
I was not a decision maker in our switch from ADP. I do know that pricing may have been a factor. I do think they both have pros/cons that HR had to take in consideration when switching. I know that it is not an easy thing to switch your software so their reasoning also included reporting capabilities that UKG can provide us.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

The features that it provides are great. One thing that I believe could use improvement are the overall look and feel. I found that when I navigated in ADP it was easier for me to locate everything and the time entry was easier. ADP allowed us to be able to copy time functions and that is something UKG could improve on. However, overall I have had a good experience since we have switched.
We have been able to centralize all of our trainings. We had ADP and then would also utilize other software so there will multiple logins in order to do trainings. Now everything is through UKG for labor reports, time tracking, PTO and also our trainings so it provides an easier experience for our employees to be able to go to one location for all.
I like that with our company being mid-sized there are many tools we can utilize to onboard people. It is a great tool to be able to update learning and trainings. It is a great all in one system for so many tools for not only our HR team, but also our employees.

UKG Pro Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
7
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
7
Salary revision and increment management
Not Rated
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
5
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
7
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated