UKG Pro Changes Lives in the Auto Industry.
November 14, 2023

UKG Pro Changes Lives in the Auto Industry.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I have every platform with UKG except for Learning and People Assist. I use all things UKG Pro for my everyday job, from hire to retirement and timekeeping to payroll. Our latest implementation, UKG Dimensions, helped us to get our managers off of their PCs and back on the floor with their teammates.
  • UKG Employee Portal is very user friendly.
  • Payroll is seamless.
  • Timekeeping can handle complex rules.
  • I wish payroll had a batch process where we could store upcoming payments months out.
  • I wish they would give admins more "keys to the kingdom," and we would not have to put so many tickets in for simple changes.
  • I wish they would not nickle and dime us for every little change we need to make.
  • Retention has increased 1.1% from last year.
  • Analytics has saved us thousands of dollars we would have to pay for an outsourcing company.
  • Dimensions has given our managers more face time with their team members.
We consolidated time systems. We were in two different systems until we implemented Dimensions in 2022. With this, we are now able to ensure everyone has the same pay rules and is following the same policies. We also can track vacations out of one system and make it easier to roll over or pay out at the end of the year.
With the new time system, Dimensions has decreased the amount of time it takes to process payroll, allowing for more time in the week to work on other pressing projects. This also reduces stress, and we no longer have to work on holidays! This was a big win and game changer for my department.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

Yes

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

UKG Pro is great for our employees. It is easy to use and has everything they need. It is less user-friendly for the Admins. We have to place tickets for everything we need to do, and they charge us $4,000 or more for each SR we create.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
6
Organization and location management
6
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
1
Direct deposit files
10
Salary revision and increment management
2
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
9
Update personal information
10
View job history
6
View company policy documentation
10
Report builder
8
Pre-built reports
6
Ability to combine HR data with external data
6
Performance plans
4
Review status tracking
5
Create succession plans/pools
6
Candidate ranking
7
Candidate search
10
New hire portal
10
Manager tracking tools
10
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
Job Requisition Management
7
Publish to Social Media
10
Job Search Site Posting
10
Applicant Tracking
10
Notifications and Alerts
6