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UKG offers some great features and tools, but it depends on the size of your organization.
April 19, 2021

UKG offers some great features and tools, but it depends on the size of your organization.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use UKG Pro across our entire organization for employee record keeping, timekeeping, pay, benefits, hiring and onboarding. It addresses our issues of tracking employee information, pay, length of service, and hiring new employees.
  • Great community for users to share and ask questions.
  • Responsive account managers/reps.
  • Responding to customer feedback & requests.
  • Mobile friendly products.
  • Customizable products.
  • Cost/time savings for job posting and tracking openings.
Infrequent down times and system interruptions, but when these happen, they are incredibly limiting.
Support team is very responsive, however they often are unable to help solve the problem, as it is a system issue that cannot be changed.
UKG works well for large organizations, but they do not work great if your organization would like to customize many options within their product portfolio.

UKG Pro Feature Ratings

8.6
Employee demographic data
8
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
8.0
Pay calculation
8
Support for external payroll vendors
8
Off-cycle/On-Demand payment
8
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
8
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.3
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
7
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
6.3
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
6.0
New hire portal
7
Manager tracking tools
5
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
4.9
Job Requisition Management
7
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
2
Applicant Tracking
7
Notifications and Alerts
3