Knowledge is power with UKG!
April 22, 2021
Knowledge is power with UKG!
Score 5 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
We are using UKG Pro [(formerly Ultimate Software UltiPro)] for HRIS, Recruitment, Onboarding, Payroll, Timesheets and Benefits with feeds. Previously, our HRIS system was not linked to our payroll system. By purchasing the UKG product, we were able to reduce duplicate data entry and streamline some of our processes. We were excited to be able to conduct open enrollment online instead of using paper.
- Time management assist us in tracking employees timesheets.
- Employees able to request time off through TOA.
- Efficient for tracking of employees.
- Implementation of product was difficult due to not understanding of the end result.
- Learning all the functions of UKG is a full time job. It would be more efficient if answers to questions were more readily available.
- Benefit feeds are difficult. The system should automatically terminate employees and dependents from the benefit plans when the employee is terminated in Core.
- Time and Attendance is probably has the best ROI. We used paper timesheets and they were never accurate. Employees would forget to add vacation to their timesheets.
- The onboarding seems to work seamlessly.
I have to say working with the ACA team when I had to process our 1095's was the most exceptional experience. The service representative seem very knowledgeable and was able to answer my questions in a timely and effective manner.