UltiPro User Review - Great Product!
April 25, 2018
UltiPro User Review - Great Product!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
We use basically every module UltiPro has to offer so it is solving all aspects of human resources: benefits, payroll, time, recruiting, employee surveys, document space, performance reviews, and more. We are a holding company with 8 affiliates all using UltiPro. The security functionality allows us to restrict each company to only seeing info for their specific companies: job titles, salary grades, employee info, etc.
The fact that all these modules are housed in one system makes data integration a breeze. All info is shared internally between modules and externally with vendors through custom-built APIs that can generate on whatever frequency is needed.
The fact that all these modules are housed in one system makes data integration a breeze. All info is shared internally between modules and externally with vendors through custom-built APIs that can generate on whatever frequency is needed.
- Data integration is perhaps the best aspect of UltiPro. Employees enter information during onboarding which is transferred to their employee profile. They then enter benefit elections which are transferred to both payroll and benefits modules. There are many interactions like this that make it so easy to use.
- UltiPro's customer success portal is always a big draw. We're able to put in a case and have it in resolution within 24-48 hours on most cases. They are quick and efficient to correct any issues that may arise.
- The Perception employee survey tool is one of the most intuitive, advanced tools I've seen. It analyzes open source text responses from employee surveys to extract emotions. It's a great way to gauge employee engagement.
- The time module (UltiPro Time Management) is somewhat difficult to use but they are rolling out a new time module in 2019 that should replace this.
- Time savings
- Consolidating HR administration under a single solution
- Security and peace of mind
The security feature is out of this world. There are tons of background processes running to look for fraud when it comes to direct deposit account changes, address changes, and more. We've been alerted on a couple occasions in the 3+ years after implementation that someone's account was suspiciously changed. After investigating, UltiPro was able to contact the employee and secure their profile before any money could ever be deposited into the fraudulent account.